Privacy Policy

Last updated: 22 September 2026

Hyper Production (SA) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. What We Collect

• Order information: name, email address, shipping address, phone number
• Payment information: processed by Yoco. We do not store card details.
• Usage data: IP address, browser type, pages visited (via analytics)

2. Why We Collect It

• To fulfil and deliver your order
• To communicate about your order (confirmation, shipping, tracking)
• To comply with legal obligations
• To improve our store

3. Who We Share It With

• Yoco — payment processing
• Printify — product fulfilment and shipping
• Zoho — transactional emails (order confirmation, shipping notifications)
• Cloudflare — hosting and infrastructure

We never sell your personal information to third parties.

4. How Long We Keep It

Order records are kept for 5 years to comply with South African tax and consumer law. Marketing emails are kept until you unsubscribe.

5. Your Rights (POPIA)

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (where legally permissible)
• Object to processing
• Lodge a complaint with the Information Regulator

6. Cookies

We use minimal cookies for cart functionality and analytics. You can disable cookies in your browser, but the cart may not function.

7. Security

All data is transmitted over HTTPS. Payment data is handled entirely by Yoco, which is PCI-DSS compliant.

8. Contact

For privacy questions or to exercise your POPIA rights, email info@hyperproduction.co.za.